Live Support

FAQs

Home » FAQs
FAQs 2016-10-21T05:57:36+00:00
[vc_row][vc_column][vc_toggle title=”What is an Exclusive Logo?” el_id=”1437808686455-ca07e485-c6ba”]

All logos licensed exclusively and will be sold only once with a certificate of origin logo design license.

The logo will be removed from our store and you will receive a certificate of authenticity exclusivity.

This certificate attests that the logo design was purchased by the buyer is exclusive.

Logo copyright belong to the buyer and will be able to register the logo as a trademark.

The buyer will be able to use the logo to all his commercial needs.

CERTIFICATE OF ORIGIN LOGO DESIGN LICENSE

CERTIFICATE OF ORIGIN LOGO DESIGN LICENSE

[/vc_toggle][vc_toggle title=”Can I preview my name on the logo before I buy it?” el_id=”1437727471893-1ad782ac-354a”]All of our logos are made by hand. The logo designer will redesign the logo, match the logo logically and aesthetically, adapting it especially to your needs.  The designer will do so after you place an order.The designer will send you the logo samples for final approval. You can give your opinion and request changes.[/vc_toggle][vc_toggle title=”Will you customize the logo free of charge?” el_id=”1437810891430-4640d33d-8589″]

When you purchase logo you get one round of free text modification.

We design the logo and business card with your company name, slogan and business card information.

If you need additional design services as change colors, fonts or any other special request, you can purchase any of this services on our logos store.

 

[/vc_toggle][vc_toggle title=”What is included when I buy a logo?” el_id=”1437808910274-ccf27620-ba22″]

When you purchase a logo from our logos store you get:

FREE matching business card design
Editable Unlimited-size Vector files
FREE text Modification
FREE 3D logo showcase
Exclusivity Logo license – The logo will be removed from our Logo shop

Use your new logo for all advertising needs with unlimited size or resolution.

[/vc_toggle][vc_toggle title=”What type of files do I get?” el_id=”1437809160540-52d8d823-87d4″]

When you purchase a logo from our logos store you get:

Files Formats  included:

  • AI – Adobe Illustrator open HD vector file with layers
  • EPS – High quality texts and Almnteim vectors
  • PDF – format most versatile and flexible exists for print
  • PSD – Photoshop open file with layers
  • PNG – Transparency background, Recommended for use for websites and Power-Point presentations.
  • JPG / JPEG – format used to store images

Use your new logo for all advertising needs with unlimited size or resolution.

[/vc_toggle][vc_toggle title=”Can I change colors or fonts?” el_id=”1437810504480-4e88f712-2b56″]

Absolutely! On the logo page you will be find the upgrade options.
You can purchase a package of extra colors (We change colors at your request).
You can purchase a package of extra fonts (we’ll change fonts at your request).

Anyway we kept the original logo so you can always change your mind and get the originals.

 

[/vc_toggle][vc_toggle title=”Can I modify the logo myself?” el_id=”1437809271709-2634bd15-0788″]

Yes you can.

We deliver open illustrator file (ai file) + Photoshop file (Psd file).

You can open the logo in illustrator adobe or Photoshop software and change the logo from A-Z. (font, color, size, shape and more).

 

[/vc_toggle][vc_toggle title=”How soon can I get the logo?” el_id=”1437809847229-dafaa3e7-d380″]

We send the logo within a few hours up to one business day.
If there are holidays or a weekend, We will deliver the logo within two to three days.

[/vc_toggle][vc_toggle title=”Can I get my logo In another language?” el_id=”1437810072167-89efc6b6-4c26″]

YES! logos-store.com design in any language

To receive your logo in a different language than English (For example: Arabic, German, Chinese, or any other language), simply write your company name, slogan and business card information in your native language.

 

[/vc_toggle][vc_toggle title=”I have no PAYPAL account, I can pay by credit card?” el_id=”1437814279108-862a3504-04a1″]

For safety reasons we work only with PAYPAL – If you do not have a Paypal account, you can pay with credit card through Paypal by opening a temporary account. Read more about it

 

[/vc_toggle][vc_toggle title=”When will I get full refund?” el_id=”1437812162756-1956770a-e944″]

If something goes wrong, If you are not happy with the logo design or change your mind, you will get full refund.

The only condition is that we didn’t deliver open files of the logo. In that case you will no longer be eligible for a refund.

We assure you that the product you see in our logos store is the product you will receive.

We do not return money on custom design services, custom logo design, changes or upgrades made to the logo – all of that is designer working for you – so the money is not returned.

[/vc_toggle][/vc_column][/vc_row][vc_row][vc_column][vc_column_text] [/vc_column_text][/vc_column][/vc_row]